Refund & Cancellation Policy

Effective date: 7 June 2026 · iwalkedearth (I.WE), operating skilltrekk.in.

1. Nature of the product

SkillTrekk sells digital subscriptions and digital study content (interactive notes, audio/video, MCQs, planners, the AI study guide). Access is granted immediately on payment.

2. Membership & cancellation

The free member tier is always free; nothing to cancel.
For paid plans, you may cancel anytime from your Profile. Cancellation stops future renewal/billing; access continues until the end of the current paid period.

3. Refunds — general rule

Because the product is digital and accessed immediately, subscription fees are generally non-refundable once the plan is activated and the Content has been accessed. Please use the free tier and previews to evaluate before purchasing.

4. When we DO refund

We will refund to the original payment method (normally within 5–7 business days) in these cases:

Duplicate / double charge for the same plan.
Payment deducted but membership not activated due to a technical error on our side.
Demonstrable, sustained technical failure on our side that prevents access, which we cannot resolve in reasonable time after you report it.

5. What is NOT refundable

Change of mind, lack of time, or not using the service after purchase.
Partial/unused period after you cancel.
Dissatisfaction with exam results (the Platform is a study aid; no result is guaranteed).
Suspension/termination for breach of the Terms (e.g., sharing or copying Content).
One-time AI usage packs once any part has been consumed.

6. How to request a refund

Email [email protected] from your registered email within 7 days of the charge, with your Member ID and the payment reference. We will review and respond within 3 business days.

7. Chargebacks

Please contact us first — most issues are resolved quickly. Raising a bank chargeback without contacting us may lead to suspension of the account pending resolution.

8. Contact

iwalkedearth (I.WE) — [email protected] · 9915251199.